The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.
Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.
During office hours the emergency number will redirect to the relevant corresponding office switchboard.
| London Branch +44 203 829 5858 |
Singapore Branch +65 8683 3190 |
Alternatively, Members can request assistance from our network of Correspondents located around the world.
Huatai Insurance Agency,
14-A, World Plaza,
No. 855 Pudong South Road,
Shanghai 200120
Tel: +86 (21) 58369707
ext 131/132/133/134/135
Fax: +86 (21) 58369209
+86 (21) 58369705
Email: pni.sh@huatai-serv.com
| Contact Name | Direct Tel | After Hours / Mobile | |
|---|---|---|---|
| Capt Jiang Weijian | — | +86 13916354092 | — |
| Mr Cao Dong | — | +86 13916107273 | — |
| Ms Cheng Jialing | — | +86 13817357939 | — |
| Ms Yao Xinyi | — | +86 13917760833 | — |
