The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.
Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.
During office hours the emergency number will redirect to the relevant corresponding office switchboard.
| London Branch +44 203 829 5858 |
Singapore Branch +65 8683 3190 |
Alternatively, Members can request assistance from our network of Correspondents located around the world.
Huatai Insurance Agency, Rm 8501, E8B, Binhai Finance Zone, No. 20 Guang Chang East Road, TEDA, Tianjin, 300457, China
Tel: +86 22 6622 0722
Email: tianjin@huatai-serv.com
| Contact Name | Direct Tel | After Hours / Mobile | |
|---|---|---|---|
| Ms Liu Weiwei | — | +86 (135) 0202 0898 | — |
| Mr Mu Haitao | +86 22 66220720 | +86 13602017813 | — |
| Mr Dong Yang | — | +86 13820347223 | — |
