The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.
Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.
During office hours the emergency number will redirect to the relevant corresponding office switchboard.
| London Branch +44 203 829 5858 |
Singapore Branch +65 8683 3190 |
Alternatively, Members can request assistance from our network of Correspondents located around the world.
Huatai Insurance Agency, 22nd Floor - Anho Building, No 87 Renmin Rd, Zhongshan District, Dalian, 116001, China
Tel: +86 (411) 8253-5351
Fax: +86 (411) 8253-5352
Email: pni.dl@huatai-serv.com
| Contact Name | Direct Tel | After Hours / Mobile | |
|---|---|---|---|
| Ms Vivian Zhao | — | +86 139 4208-6293 | — |
| Capt Lu Tongzhe | +86 411 8253-5351 | +86 13909851192 | — |
