Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


2 Aug 2021

Monday 2 August 2021 – CTRL Marine Solutions Ltd, a law firm and marine consultancy which provides bespoke Claims, Technical, Risk and Legal services at favourable rates and on flexible terms, has announced that it is to be acquired by Campbell Johnston Clark (CJC).

CTRL Marine Solutions Ltd (which is wholly owned by The Shipowners’ Mutual Protection and Indemnity Association (Luxembourg)) was one of the first of its kind, providing over stretched in-house legal and technical departments with the best Claims, Technical, Risk and Legal (CTRL) service for their clients and the Shipowners Club’s Members. Akin with the Club, the firm was founded on the principles of mutuality and has always aimed to provide favourable rates despite the backdrop of the rising costs of claims. This ethos has never been more prevalent than in the current economic climate.

CTRL’s acquisition signifies its ongoing commitment to these objectives. As the industry develops, CTRL is determined to expand their value-added services to ensure that Members continue to receive a high-level offering which meets their evolving needs.

CJC is one of the Shipowners’ Club’s trusted partners. Founded in 2010, the firm specialises in shipping and international trade, advising on all aspects of the shipping sector, from ship finance to dry shipping and comprehensive casualty handling.  Its acquisition of CTRL builds on a partnership the two companies formed in 2019, to ensure that Members received high quality legal services at the most economical rates. CJC’s ambition to provide the highest quality service, innovation and technical expertise make it a natural fit for the ongoing development and advancement of CTRL services.

Phil Orme, Chairman of the Shipowners’ Club commented:

“As a mutual organisation the Shipowners’ Club seeks to provide insurance at cost to its Members. CTRL has been part of this, by delivering at cost legal services to the Club and to Club Members. We are delighted that the service that CTRL offers will continue under CJC’s ownership and that CTRL will further benefit from the wider offering that CJC’s ownership can deliver.”

Alistair Johnston, Director at CJC commented:

Services will also be enhanced by the acquisition, as CTRL extends its offer to other clubs and to other jurisdictions. CJC’s ambition to provide the highest quality service, innovation and technical expertise make it a natural fit for the ongoing development and advancement of CTRL services.

Members of the Club should be reassured that the acquisition will be seamless and they will continue to receive the same excellent service from CTRL, whose trading name will be retained by CJC. This includes the CTRL Benefit Clause which entitles Members of the Club, as owners or charterers, to two hours free legal advice from CTRL, on claims and legal queries. However, as an example of how services will be enhanced by this acquisition, this benefit will be expanded from just English law to all jurisdictions as CJC have offices in London, Newcastle, Miami and Singapore

Contact CTRL

Helen McCormick (