Claims emergency

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The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

London Branch
+44 203 829 5858

Singapore Branch
+65 8683 3190

Alternatively, Members can request assistance from our network of Correspondents located around the world.

The Shipowners’ Club > Singapore office > Business Relations/Medisea (EPEME) > Esther Chong

Esther Chong

Medisea Administrator

Office Tel No: +65 6593 0420
DDI: +65 6593 0444

Having come from a sales and shipping logistics background, Esther joined the Club in August 2017. When the Club rolled out its Medisea (ePEME) program in September 2018, Esther joined the team as a Medisea Administrator. Esther primarily assists with the day to day running of the program including liaising with the panel clinics, Brokers and Members.

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