The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.
Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.
During office hours the emergency number will redirect to the relevant corresponding office switchboard.
| London Branch +44 203 829 5858 |
Singapore Branch +65 8683 3190 |
Alternatively, Members can request assistance from our network of Correspondents located around the world.
Huatai Insurance Agency, 9th Floor, Rm 9AB, No. 9 Building Pacific Plaza, No. 35 Donghai Western Road, Qingdao 266071
Tel: +86 (532) 8502-1883
Fax: +86 (532) 85023828
Email: qingdao@huatai-serv.com
| Contact Name | Direct Tel | After Hours / Mobile | |
|---|---|---|---|
| Ms Yin Na | — | +86 (158) 5323-7393 | — |
| Dong Jinpeng | — | +86 13906420837 | — |
| Fu Xiaozheng | — | +86 13335086666 | — |
| Mr Liu Fei | — | +86 13645420135 | — |
