Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


Liability insurance for general cargo vessels



Our cargo vessel Members carry a wide range of cargoes from manufactured steel to fruit and cars to containers. Our Members operate a diverse wide range of cargo vessels, in both size of operation and vessel itself. Our Membership includes operators of feeder containers and general cargo ships, mini bulkers, refrigerated cargo and ro-ro vessels.
This is a sector in which our underwriters are very selective, particularly with regard to vessel quality, classification, regional trade and operating standards. With this in mind, we work alongside and collaborate with Members and their brokers to help keep standards high and claims low by providing best practice advice in risk management, sanctions, legal matters and loss prevention.
The Shipowners’ Club can offer both standard and bespoke insurance for cargo ships. We can provide additional covers to reflect the specific nature of individual operators. Working closely with Members and their brokers, we always strive to provide the best possible insurance protection.

* As at 31 December 2023

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