Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


Liability insurance for all types of harbour craft



Ports are populated by a profusion of small vessels. Our Members operate a large number of these vessels, providing a range of essential harbour services in ever more specialised and efficient ways.

We understand the risks faced daily by harbour craft operators. A greater incidence of berthing and unberthing outside the traditional harbour environment means that many harbour tugs may face wider liabilities than before. Accordingly, we are always happy to review towage contracts for our Members. We also realise that harbour operators must consider crew employment contracts, pollution risks and liability to third party personnel and property on board.

The Shipowners’ Club can offer both standard and wide-ranging insurance for harbour craft. We can also provide additional covers to reflect the specific nature of individual operators. Working closely with Members and their brokers, we always strive to provide the best possible insurance protection.

In this sector our Members operate many types of harbour craft. This includes: crane and construction vessels, dredgers, pilot vessels, tugs, utility craft and workboats.

* As at 31 December 2023

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