Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


Sanctions are imposed to maintain or secure international peace and security and, as such, are continuously developing within a complex landscape. It is vital that our Members are diligent in considering how sanctions may impact upon their operations. 

As part of our service to Members, we have dedicated points of contact within the Club with specialist sanctions knowledge and experience and are ready to provide information, guidance and advice to Members in regards to their insurance cover.  As a starting point, when considering Club cover, Members’ attention is drawn in particular to Club Rules 32, 45, 46 and 47. 

We encourage Members to review the many articles and circulars the Club has distributed in regards to sanctions, all of which are available by clicking on a country of interest shown on the map below. The experience we have gained in advising our Members has been used to focus on the countries which tend to be of regular interest. Whilst we hope this information is helpful, as always it is for Members to carry out and rely upon their own due diligence. These should include at minimum checks on all parties involved in the trade/works and an examination of the cargo to be carried and/or services to be provided. We also strongly recommend that Members consider incorporating sanctions clauses into charterparties. In 2020, BIMCO produced new sanctions clauses for time and voyage charterparties. These clauses can be found on BIMCO’s website, together with explanatory notes. 

Related media


Meet the team

Britt Pickering.jpg
Britt Pickering

Claims & Legal Director

Mob: +44 7703 254282
Read bio
Paul Smit.jpg.png
Paul Smit

Head of Legal

Mob: +27 73 949 0591
Read bio
Tashrina Chowdhury 1_23.jpg
Tashrina Chowdhury

Legal Executive

Tel: +44 207 423 9229
Read bio