At the Shipowners’ Club, your Claims team is here for you, to provide high quality assistance, wherever and whenever you need it. Our expert claims handlers strive to ensure tailored and practical solutions underpinned by fairness and integrity, that meet your needs when you require it most.
Claims Emergency
+44 203 829 5858
+65 8683 3190
The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.
Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.
During office hours the emergency number will redirect to the relevant corresponding office switchboard.
Alternatively, Members can request assistance from our network of correspondents located around the world.
Claims in numbers for the financial year ending 31 December 2023
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Meet the team
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Regional Claims Manager - Greece
![Alex-McCooke-(2)-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7416/9021/3439/Alex-McCooke-2-450x260.jpg)
Syndicate Manager Claims / Global Offshore Claims & Contract Specialist
![Alkmini Biskanaki.jpeg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/8816/9098/2494/Alkmini_Biskanaki.jpg)
Claims Consultant
![Anwar-Biswas-2-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/2616/9021/3425/Anwar-Biswas-2-450x260.jpg)
Senior Claims Executive
![arsinoi web.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/5017/0740/5098/arsinoi_web.jpg)
Senior Claims Executive
![Ashley-Beh-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7816/9045/1004/Ashley-Beh-450x260.jpg)
Senior Claims Executive
![Atusa-Tehrani-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/9516/9021/3428/Atusa-Tehrani-450x260.jpg)
Claims Executive
![Ben-Harris-2-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/8816/9021/3470/Ben-Harris-2-450x260.jpg)
Head of Claims – London Branch
![Britt Pickering.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/2716/9692/4736/Britt_Pickering.jpg)
Claims & Legal Director
![Bruce Fairweather 2_23.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/2516/9262/8353/Bruce_Fairweather_2_23.jpg)
Claims Executive
![Captain-Vaughan-Williams-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/2516/9045/1005/Captain-Vaughan-Williams-450x260.jpg)
Casualty Consultant
![Dionysios Nikolaidis web.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/3317/0608/9809/Dionysios_Nikolaidis_web.jpg)
Claims Executive - Singapore
![Emma-Thompson-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/4616/9021/3513/Emma-Thompson-450x260.jpg)
Claims Executive
![Georgia-Maltezou-(2)-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7516/9021/3516/Georgia-Maltezou-2-450x260.jpg)
LCC Manager
![Giselle-Villanueva-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/3316/9021/3519/Giselle-Villanueva-450x260.jpg)
Syndicate Manager - Claims
![Hui Qin Soh.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7616/9096/9745/Hui_Qin_Soh.jpg)
Assistant Claims Executive – Singapore
![James-White-2-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/2116/9021/3530/James-White-2-450x260.jpg)
Senior Claims Executive
![Jasmina Rejwerska.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/4716/9330/3190/Jasmina_Rejwerska.jpg)
Assistant Claims Executive
![Jennifer-Ting-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/9216/9045/1018/Jennifer-Ting-450x260.jpg)
Assistant Claims Executive – Singapore
![Jessica-Teng-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/9916/9045/1019/Jessica-Teng-450x260.jpg)
Claims Executive – Singapore
![Jo-Cook-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/9416/9021/3538/Jo-Cook-450x260.jpg)
Claims Executive
![Larisha website.png](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/4217/1559/6449/Larisha_website.png)
Claims Executive
![Louise-Wright-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/3416/9021/3559/Louise-Wright-450x260.jpg)
Deputy Manager
![Madhavi-Arya-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/6916/9045/1023/Madhavi-Arya-450x260.jpg)
Deputy Claims Manager
![Maggie-Jo-McGregor-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/2216/9045/1023/Maggie-Jo-McGregor-450x260.jpg)
Head of Claims – Singapore
![Megan-Brown-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7616/9021/3578/Megan-Brown-450x260.jpg)
Assistant Claims Executive
![Milly Brooks.png](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/6016/9166/4826/Milly_Brooks_2_350x260.jpg)
Senior Claims Consultant
![Nathaniel-Harding-2-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7216/9021/3584/Nathaniel-Harding-2-450x260.jpg)
Syndicate Manager
![Nicki-Clarke-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/9516/9021/3587/Nicki-Clarke-450x260.jpg)
Claims Operations Manager
![Nicola-Dyer-4-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/5116/9021/3591/Nicola-Dyer-4-450x260.jpg)
Claims Manager
![Paul Smit.jpg.png](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7416/9692/8328/Paul_Smit.jpg.png)
Head of Legal
![Rachel Manning 2_2023 (1).jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/2016/9347/4520/Rachel_Manning_2_2023_1.jpg)
Claims Executive
![Rebecca Bax 1_23.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/2716/9262/9763/Rebecca_Bax_1_23.jpg)
Senior Claims Executive
![Rob-Shearer-2-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7316/9021/3609/Rob-Shearer-2-450x260.jpg)
Senior Claims Executive
![Sara Assi 2.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/3116/9347/4524/Sara_Assi_2.jpg)
Claims Executive
![Serene Ong.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/1016/9096/9769/Serene_Ong.jpg)
Claims Executive – Singapore
![Sherry Chen 2023.png](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/5316/9935/2358/Sherry_Chen_2023.png)
Claims Executive – Hong Kong
![Shev-Algama-2-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/5816/9021/3619/Shev-Algama-2-450x260.jpg)
Syndicate Manager
![Sintija Sona 3_23.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/7516/9262/9790/Sintija_Sona_3_23.jpg)
Claims Executive
Read bio![Steven John_2023.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/5316/9539/6465/Steven_John_2023.jpg)
Claims Manager
![Suraini-De-Mel-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/4416/9045/0998/Suraini-De-Mel-450x260.jpg)
Head of Claims – Singapore
![Vena.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/8216/9537/3169/Vena.jpg)
Secretary – Singapore
![Wendy-Ng-450x260.jpg](https://shp-13383-s3.s3.eu-west-2.amazonaws.com/media/thumbnails/thumbnail_4by3_col4/3716/9045/1001/Wendy-Ng-450x260.jpg)
Claims Executive – Singapore