Claims

Regional Claims Manager - Greece

Agapi joined the Club’s Europe and Africa Syndicate in December 2019 as a Claims Executive. She previously worked at the claims department of another International Group Club. In 2021, Agapi moved to the Club’s Piraeus office as a Senior Claims Consultant servicing mainly the Greek and Cypriot membership, dealing with a variety of P&I, Legal Cost Cover and Yacht claims. Agapi is a Greek qualified lawyer and holds an LLM in International Maritime Law from City University of London and the International Group P&IQ Diploma. Agapi speaks fluent Greek and English.

Syndicate Manager Claims / Global Offshore Claims & Contract Specialist

Alex was called to the Bar at Middle Temple in 2008. He became a practising solicitor shortly after joining the Club in 2010 and was the Club’s FD&D (LCC) Manager for four years. In his current role, Alex manages our Offshore Claims team and advises on specialist contracts related to oil and gas, renewables, towage and salvage etc. He has sat on several industry drafting committees, including Bargehire 2021 and UKSCT 2024, where he acted as project coordinator. He was the joint first candidate to pass the IG’s P&I Qualification (Diploma) in 2013 and chaired the IG’s Education Committee from 2018 to 2024. Alex is also a Member of the Chartered Institute of Arbitrators and sits on the IG’s Compulsory Insurance and Co-assured Committees, as well as the UK Chamber of Shipping’s Legal, Insurance and Documentary Committee (LIDIC).

Claims Consultant

Alkmini joined the Greek office of the Shipowners' Club in September 2019. She deals with P&I claims for the Greek and Cypriot membership, with a special focus on Personal injury claims. Alkmini had previously worked for 8 years in the Insurance and Claims Department of a reputable shipping company based in Athens. Alkmini holds a BSc in Business Administration and a MSc in Shipping Management.

Deputy Syndicate Manager

Anwar joined the Club’s Americas Syndicate in May 2023 as a Senior Claims Executive. He previously worked for a Greek shipowner where he was responsible for managing its insurance portfolio, which included its P&I, FD&D and H&M policies. Anwar also spent several years at the West of England where he handled both P&I and LCC claims for tankers, bulk carriers and offshore supply vessels. He is a qualified solicitor.

Senior Claims Executive

Arsinoi joined the Club’s Americas Syndicate in October 2023 as a Senior Claims Executive. She is a qualified lawyer in Greece and solicitor in England and Wales and has a Master's in Shipping Law from City University, London. She previously worked in two International Group P&I Clubs in London with a focus on P&I claims and Legal Cover Costs  (LCC) disputes for Members in Asia, Europe and Middle East.

Senior Claims Executive

Ashley joined the Club in August 2022 from another IG Club in Singapore where she had experience handling a wide range of P&I and H&M claims for over seven years. She has also previously worked as P&I Correspondent assisting all IG Clubs, and prior to that, as Claims Executive at a fixed premium P&I insurers. Since joining the Club, Ashley handles the full range of P&I claims for Members in Malaysia and Singapore including Offshore Membership. Ashley holds an LLB and LLM in Maritime Law.

Claims Executive

Atusa joined the Club in November 2022 as a Claims Executive. She has three years of experience working as a Paralegal in private practice where she specialised in personal injury claims.

Head of Claims – London Branch

Ben joined the Shipowners’ Club in 2001 and is now Head of Claims – London Branch. Ben began his career with the Club after graduating from university and subsequently qualified as a solicitor in England and Wales. In 2010 Ben moved to Vancouver as a Director of the Club’s Canadian Branch office where he was responsible for the Club’s claims service across Canada and the west coast of the US. In 2013 Ben returned to London to reprise his current role with the Club heading up the Claims team responsible for assisting our Membership across Europe, Africa, the Middle East and Indian sub-continent and the Americas. Ben is currently Chair of the International Group of P&I Clubs' Salvage Committee.

Claims & Legal Director

After qualifying as a solicitor in 1998, Britt worked for a large City firm specialising in insurance litigation and yacht/pleasure craft claims. Britt then spent over two years with another P&I club dealing with Legal Assistance & Defence (FD&D) and cargo claims for Members in the Far East before joining the Shipowners’ Club in 2003. In 2012, Britt became Claims & Legal Director of the Shipowners’ Club, with overall responsibility for claims and legal services across all Branches.
 

Claims Executive

Bruce joined the Club’s Offshore Claims team as a Claims Executive in July 2023 from the offshore operator Bibby Marine, where he worked as its Chartering and Commercial Risk Manager. He graduated from Aberdeen University in 2010 with a law degree and is also a qualified shipbroker and has previously worked for Clarksons and Subsea 7.

Casualty Consultant

Vaughan joined the Club in 2022 as a Casualty Consultant with the Singapore office. He specialises in marine casualty investigations and has attended numerous major casualties involving salvage, wreck and cargo removal operations globally on behalf of insurers, P&I Clubs, owners, government agencies and salvors. Since 2012, Vaughan has been listed on the Lloyds Panel of Special Casualty Representatives (SCRs).

Claims Executive - Singapore

Dionysios is qualified E.U. lawyer (Piraeus Bar association), holding an LL.M. from the University of Oslo with specialization in maritime law and joined the Club in November 2023. He had been practising law in Greece since 2016 and worked as a P&I Claims Executive in Oslo, Norway the past 5 years. He handles a full range of P&I and LCC matters across the Branch’s membership.

Claims Executive

Emma joined the Club in November 2013 as a Claims Assistant. She joined the Americas team as Assistant Claims Handler in February 2016 and was then promoted to Claims Executive in October 2018. She assists Members with a wide range of P&I claims across many jurisdictions. In addition to her work in the Americas team, Emma also handles non-injury claims for the Yachtowners syndicate. Emma has completed Modules 1–7 of the IG P&IQ.

Claims Executive - Singapore

Fawwaz was called to the England & Wales Bar as a Barrister in 2014 and holds an LLM in maritime law. He joined the Club in May 2024 having previously worked as regional legal & compliance counsel for various companies in the shipping, maritime, medical devices and commodity trading industries. He handles P&I claims for Members in Singapore, Malaysia and Indonesia as well as LCC matters across the Branch’s membership.

LCC Manager

Georgia joined the Shipowners’ Club in May 2013. She is a qualified lawyer in Greece and solicitor in England and Wales and has a Master's in Shipping Law from City University, London. She started her career with an International Group P&I Club in Athens with a focus on P&I claims and Legal Assistance and Defence (FD&D) disputes for Greek Members. She moved to the UK in 2010, where she worked in the Shipping department of an English law firm, handling disputes in all areas of dry shipping and marine insurance. Georgia manages the Club’s LCC claims for the London Branch and handles some of the Club’s most complex LCC claims. She speaks Greek and English.
 

Syndicate Manager - Claims

Giselle joined the Shipowners’ Club in 2014 as a member of the Americas syndicate and progressed to Claims Syndicate Manager in November 2021, dealing with a wide variety of P&I claims. As of 2019 Giselle qualified as an England and Wales solicitor and since then, she also handles Legal Cost Cover claims for the Club’s Members worldwide. Giselle has completed her P&I qualification and is a fluent Spanish speaker. In addition to her role as Claims Syndicate Manager, Giselle is also the Correspondent Manager for the Club and sits on the Correspondent Committee for the International Group.

Assistant Claims Executive – Singapore

Hui Qin joined the Club in 2022 as an Assistant Claim Executive, having previously worked in various insurance companies including liability insurers. She currently assists on a wide range of P&I claims, with a focus on crew and cargo, primarily for the Club’s Singapore, Malaysia and Indonesia membership.

Senior Claims Executive

James joined the Club in 2020 as a Claims Executive in the Europe & Africa syndicate. He previously worked in the London Class at another International Group P&I Club. James has a Law degree and Master's from Swansea University.

Claims Executive – Singapore

Jessica is a qualified Malaysian lawyer and joined the Club in 2021 from a prominent Singapore law firm where she practised as a registered foreign lawyer and was also a partner of a Malaysian boutique shipping law firm. Having spent 14 years in private practice, Jessica has extensive experience dealing with various shipping disputes for shipowners and marine underwriters, including but not limited to vessels detention in Malaysian waters, pollution incidents, piracy and a multitude of cargo related matters. Jessica currently deals with a full range of P&I and LCC matters, with a particular focus on the Club’s Malaysian membership.

Claims Executive

Jo joined the Club in March 2006. In early 2015 she left the Club to pursue an opportunity as a claims broker. Jo rejoined the Club to work in the Europe & Africa syndicate, where she focused on handling Personal Injury claims. In October 2018 she joined the newly established People Claims team.

Claims Executive

Larisha joined the Club’s People Claims team in November 2023 as a Claims Executive. She previously worked in-house at TUI for 10 years in various roles for its UK entities. During this time, Larisha defended a number of travel law claims, ranging from personal injury, contract, maritime law and flight delay claims, in forums ranging from arbitrations to fast track matters, to multi-track cases being heard in the Supreme Court. Prior to this, Larisha worked in a Claimant law firm specialising in personal injury.

Assistant Claims Executive

Liling joined the Club in 2024 as an Assistant Claims Executive. Prior to joining the Club, Liling was with a Singaporean container shipping company for 3 years where she handled a variety of P&I and H&M claims upon her graduation from university. She has since obtained a Graduate Certificate in International Arbitration and is enroute to completing the Graduate Diploma in Maritime Law and Arbitration at the National University of Singapore. Liling handles a range of P&I matters for the Singapore Branch's membership.

Deputy Manager

Louise joined the Club in 2008. In 2012 she spent several months handling claims in the Club's Canadian office. Upon her return from Canada, Louise joined the Offshore syndicate which she served for six years. She then moved over to the Club's newly established Injury team in November 2018. The Injury team was renamed the People Claims team in January 2019.

Deputy Claims Manager

Madhavi was called to the Singapore Bar as an Advocate and Solicitor in 2011. She joined the Club in August 2017 after practising as a litigation lawyer handling admiralty and shipping claims in Singapore and thereafter having completed a short stint at another IG Club in New York. She handles P&I claims for Members in Singapore, Indonesia, Australia and Vietnam as well as LCC matters across the Branch’s Membership. Madhavi is also an Associate Mediator with the Singapore Mediation Centre.

Head of Claims – Singapore

Maggie joined the Club in 2015 and currently jointly leads the Singapore Claims team in the Asia-Pacific region, primarily for Singapore, Malaysia, Indonesia, Thailand, Philippines, Australia, and Papua New Guinea Membership. Prior to joining the Club, she worked in London at another International Group P&I Club, handling a range of P&I and FD&D claims. Maggie originally trained and worked as a solicitor as well as P&I Club Correspondent in Australia, handling a range of P&I matters in far north Australia and casualty work in Papua New Guinea.

Claims Executive

Assistant Claims Executive

Megan studied Law at the University of East Anglia, which included a year abroad in Thessaloniki. She joined the Club from MOL Tankship Management where she had a special focus on seafarer training. Prior to this Megan worked as an Administrative Assistant for the Bahamas Maritime Authority.

Senior Claims Consultant

Milly first joined the Club’s London office in 2016 as a P&I and LCC Claims Executive, later becoming Deputy Syndicate Manager of the Club’s Europe & Africa syndicate, focusing on the Club’s Greek, Italian and French membership. In 2019, she relocated to Sydney, Australia, to work for the Club’s Singapore Branch, focusing on providing dedicated claims support to the Club’s Australian Members, as well as Members from Hong Kong, Korea, Taiwan and Singapore. Milly is a qualified lawyer in Australia, England and Wales and prior to joining Shipowners' Club, Milly worked as a shipping lawyer in a leading national law firm in Australia.

Syndicate Manager

Nathaniel has worked in the shipping industry since 2011.  He previously worked for another International Group Club, where he assisted predominantly European Members in respect of a range of P&I and FD&D matters. Nathaniel joined the Shipowners’ Club in April 2014 as a Claims Handler in the Americas and Yachtowners syndicates. He has since progressed to Syndicate Claims Manager of the Americas syndicate and is also a member of the Club’s Legal Costs Cover team. He assists Members with a wide range of shipping issues. He is an England and Wales qualified Solicitor and has completed the International Group P&I qualification.

Claims Operations Manager

Nicola joined the Club in 2001 and, following a period in our Singapore office, rejoined the London branch in 2015 in the Europe & Africa syndicate. In 2018, she became the Club's external Quality Assurance Consultant, responsible for the QA architecture the Club has today. In 2020 Nic rejoined the London Branch as part of the Offshore syndicate and Yacht People Claims team.

Claims Manager

Nicola joined the Claims department of the Club’s London office in 2001. In 2009 she moved to Singapore to help establish the Club’s Singapore office. During her time in Singapore she studied for and completed a Post-Graduate Diploma in Maritime Law. She returned to the London office in 2015 and now specialises in the handling of yacht claims (non-injury).

Claims Administrative Assistant

Hazirah joined the Club in 2024, having previously worked in the Banking and Customer Service sectors. Hazirah is assisting Singapore Claims Team in payments and works closely with Vena to support the team on other administrative matters.

Assistant Claims Executive

Head of Legal

Paul is Head of Legal for Shipowners. He joined the Club’s London office in 2009 initially as a claims handler and syndicate manager, before relocating to Singapore in 2012 as Head of Claims for the Club’s Asia-Pacific business and gaining significant experience in those markets over the next ten years, particularly in relation to vessel casualties. Having returned to working for the Club’s London office he took up the position of Head of Legal in 2023, and in addition to this role represents the Club on the International Group’s Sanctions, Pollution and Group Liaison Officer committees.

Prior to joining the Club Paul qualified as a lawyer in South Africa with a leading P&I correspondent law firm; and subsequently as an English solicitor with a boutique shipping law firm in London.

Claims Executive

Pauline is a Claims Executive and handles all manner of P&I claims for the Singapore branch, mainly for our Singaporean and Vietnamese membership . Prior to joining the Club, Pauline spent more than 10 years working in the shipping industry in London specialising in oil pollution-related matters. She has prior experience with the International Group of P&I Clubs and ITOPF and has been involved in several pollution incidents either on site or remotely, some of which involved the IOPC Fund. Pauline holds a Masters in Maritime Law and two other Masters in International Law including international law of the sea and Business Law. 

Claims Executive

Rachel joined the Club’s People Claims team in June 2023 as a Claims Executive. She previously worked as an Associate Solicitor at Clyde & Co, specialising in a wide range of personal injury claims. Prior to that Rachel worked in house for TUI for 7 years as a Litigation Executive, defending personal injury claims.

Deputy Claims Manager

Rebecca joined the Club’s Offshore Syndicate in January 2020 following 4.5 years at another International Group Club. She then moved to the Europe & Africa Syndicate in April 2023, where she works predominantly with Dutch and Belgian Members. Rebecca qualified as a solicitor in England and Wales in 2023 and is part of the Club’s Legal Costs Cover team.

Assistant Claims Executive

Regine joined the Club in 2024 as an Assistant Claim Executive. She was previously an intern at the Club in 2019 as part of the MPA’s Global Internship Award. After graduating from university in 2020, Regine was with an insurance company for four years where she handled mainly direct cargo, as well as H&M claims. She currently assists on a range of P&I matters, with a focus on crew and cargo, mainly for the Club’s Singapore, Malaysia, and Hong Kong membership.

Senior Claims Executive

Robert joined the Shipowners’ Club in 2018, originally starting in the Americas Syndicate Claims team as well as the Legal Costs Cover team, assisting members with a wide variety of claims. He has since moved to the Offshore Syndicates Claims team. Robert is an England and Wales qualified Solicitor, having started his career at a leading London maritime law firm in 2012 where he completed his training in 2014.

Claims Executive

Sara joined the Club’s Offshore Syndicate as a Claims Executive in March 2023. Sara previously worked in the International Division of another IG Club for two years. As well as holding a law degree and an LLM in International Shipping Law, Sara is a fluent Arabic speaker and is familiar with the main offshore regions the Club works with day to day.

Senior Claims Executive – Singapore

Serene started as an intern at the Club in 2014 in her penultimate year of university, as part of the MPA’s Global Internship Programme. After her graduation from university in 2015, she joined the Shipowners' Club full time as a P&I trainee where she rotated between departments for a year. Since then, she has been part of the Claims team and handles P&I claims for the Club’s Thailand, Singapore and Malaysia membership. In the course of time, she has also obtained the Graduate Diploma in Maritime Law and Arbitration at the National University of Singapore.

Senior Claims Executive – Hong Kong

Sherry joined the Club in 2014 after having spent some years working for a shipping company. Having spent two years in the Singapore Branch, Sherry relocated to the Club’s Hong Kong branch in 2016 where her primary focus is to handle a full range of P&I claims for the Club’s Hong Kong and China membership. Sherry has an LLM in Maritime Law from the National University of Singapore and has completed the P&IQ qualification.

Syndicate Manager

Shev is an England and Wales qualified Solicitor and has also completed his IG P&I Qualifications. He joined the Shipowners' Club in 2011, following the completion of a LLM in International Commercial and Maritime Law. As a claims handler, Shev was responsible for the Club’s Dutch, Belgian, German and Scandinavian Membership. Between 2019 and 2021, Shev managed the Yachts Claims Syndicate, dealing with various yacht claims and disputes. In 2021, he was made manager of the Europe and Africa Claims Syndicate. Shev is also a member of the Club’s Corporate Responsibility Working Group.

Senior Claims Executive

Sintija joined the Club’s Europe & Africa Syndicate as a Claims Executive in July 2023. She previously worked at the London Club as a Claims Manager for several years and has handled a wide range of P&I matters, along with some FD&D files for their mutual and fixed premium members.

Claims Manager

Steven joined the Shipowners' Club in 2017 and is responsible for injury and illness claims suffered by crew, passengers and third parties. Having established the People Claims team in 2018 he manages the team handling illness and injury claims across the Club's membership spanning all syndicates and jurisdictions. He has been a qualified Solicitor in England and Wales since 2006. Prior to his P&I career he worked in private practice as a specialist personal injury litigator. He has litigated on behalf of both claimants and defendants in his previous roles. He has been the Club's representative on the International Group Personal Injury Committee and the Occupational Disease Committee since joining the Club. Since 2023 he has also sat on the International Group Crew Contracts Working Group.

Head of Claims – Singapore

Surani joined the Club in 2012 and currently jointly leads the Singapore Claims team in the Asia-Pacific region primarily for the Singapore, Malaysia, Vietnam, Hong Kong, China, Korea, Taiwan, Australia, New Zealand and Pacific Islands membership. Prior to joining the Club, she spent several years with a P&I Correspondent in Sri Lanka where she handled a wide range of P&I matters, particularly dealing with casualties and wreck removals, both in Sri Lanka and the Maldives. Surani is a qualified Attorney (Sri Lanka) and has an LLM in Maritime Law.

Claims Intern

Thomas joined the Club in April 2024 on a Claims Internship, where he is gaining claims experience across each of the syndicates at the Club. Thomas graduated with a Law degree from the University of Manchester.

Claims Secretary – Singapore

Vena joined the Club in 2019, having previously worked in the Telecommunications and Insurance sectors in Singapore. Vena has secretarial responsibilities for the Heads of Claims, and supports all aspects of the Singapore Claims team.

Claims Executive – Singapore

Wendy started as an intern at the Club in 2016, as part of MPA’s Global Internship Programme, and thereafter began her traineeship within both Claims and Underwriting in 2017 upon graduation from university. She then joined the Claims team in 2018 and is presently working towards completing her Postgraduate Diploma in Law with the University of London. Wendy handles a full range of P&I matters primarily for the Club’s Philippines, Indonesia and Singapore membership.