Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


The Shipowners' Club can provide legal expenses cover to all Members, whatever their size or trace. We refer to our insurance as Legal Costs Cover (LCC) and not Freight, Demurrage and Defence (FD&D). If a Member required legal assistance to bring or defend a claim, our insurance can respond, subject to checks on merit, costs and quantum.


In addition to the traditional freight and demurrage claims we handle, we also respond to a range of non-traditional legal claims in jurisdictions across the world. We have a deep understanding of the challenges faced by Members and a breadth of experience to offer Members and their brokers.

As well as our network of correspondent lawyers who specialise in various maritime practice areas, we have a large team of practising in-house lawyers. They are available to assist Members with advice and guidance. Although this cover is offered exclusively to Members of the Club who have P&I insurance, it is available to both owners and charterers; see your broker or contact your underwriter.


Meet the team

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Agapi Terzi

Regional Claims Manager - Greece

Tel: +30 6984 629226
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Alexander McCooke

Syndicate Manager Claims / Global Offshore Claims & Contract Specialist

Mob: +44 7798 747876
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Ali Kielany

Claims Executive

Mob: +44 7741 310843
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Anwar Biswas

Senior Claims Executive

Mob: +44 7469 859 819
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Arsinoi Iliokaftou

Senior Claims Executive

Mob: +44 7788 318351
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Ben Harris

Head of Claims – London Branch

Mob: +44 7825 333367
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Dionysios Nikolaidis

Claims Executive - Singapore

Tel: +65 6593 6728
Mob: +65 8500 9528
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Georgia Maltezou

LCC Manager

Mob: +44 7392 081 230
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Giselle Villanueva Iglesias

Syndicate Manager - Claims

Mob: +44 7769 112986
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James White

Senior Claims Executive

Mob: +44 7464 546217
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Jessica Teng

Claims Executive – Singapore

Tel: +65 6593 6723
Mob: +65 8368 8224
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Madhavi Arya

Deputy Claims Manager

Mob: +65 8666 8442
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Maggie-Jo McGregor

Head of Claims – Singapore

Mob: +65 9099 8601
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Milly Brooks

Senior Claims Consultant

Mob: +61 4344 42504
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Nathaniel Harding

Syndicate Manager

Mob: +44 7467 147146
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Rebecca Bax

Senior Claims Executive

Mob: +44 7880 350865
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Robert Shearer

Senior Claims Executive

Mob: +44 7788 318398
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Shev Algama

Syndicate Manager

Mob: +44 7384 257914
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Surani De Mel

Head of Claims – Singapore

Mob: +65 8666 8440
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