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 Claims Emergency


London Branch

+44 203 829 5858


Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.

Correspondents

In response to the evolving situation in the Middle East, the Club has consolidated all notices and updates on this central hub.

Middle East Conflict -  Updates timeline:

07/04/2026

As the situation in the Persian Gulf continues to develop, the IMO has created the following page on their website which provides updates on the impact of the conflict on vessels and particularly the developments relating to seafarer welfare. It includes numbers of verified incidents and links to resources such as industry guidance and statements.

Information related to shipping and seafarers - Strait of Hormuz and the Middle East.

09/03/2026

Member guidance - Iran-Persian Gulf War Risks cancellation and Club cover

05/03/2026

Notice of Cancellation in respect of War Risks for certain non-mutual covers - The Shipowners' Club

18/06/2025

Security Advisory: Middle East Tensions - Insurance and Operational Guidance - The Shipowners' Club