The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.
Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.
During office hours the emergency number will redirect to the relevant corresponding office switchboard.
| London Branch +44 203 829 5858 |
Singapore Branch +65 8683 3190 |
Alternatively, Members can request assistance from our network of Correspondents located around the world.
Indoceanic Services/Duponsel,
Surbey Works & Port Agency Services,
c/o Hubert Duponsel
Email: indoceanic@wanadoo.fr
isles@indoceanic.com
ports_madagascar@moov.mg
| Contact Name | Direct Tel | After Hours / Mobile | |
|---|---|---|---|
| Mr Jose Thomson | — | +262 692 85 29 29 | — |
| Miss Dominique Thomson | — | +262 692 01 77 77 | — |
| Mr Hubert Rakotoarinala | — | +261 33 11 781 08 | — |
| Mrs. Lala Rabetafika | — | +261 32 41 120 00 | — |
