Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


15 Jun 2018

This bunkering checklist incorporates the important checks that must be carried out before, during and after taking bunkers.

A basic pre-loading plan is also included which can be adapted to suit individual vessels and Member’s requirements. The effective use of bunkering checklists can help to reduce the likelihood of a pollution incident from occurring during bunkering operations.

Bunker checklist

A version of this checklist is also available for owners and operators of yachts, to assist them with their specific bunkering operations.

Yacht bunker checklist