Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


19 Oct 2023

The Club is pleased to present its Corporate Responsibility Report 2023.

Every policy or strategic initiative instituted by the Board and implemented by management is done in the best interest of the Club’s Members. A key part of the Club’s profile is the unique and specialist nature of its Members’ operations undertaken in every corner of the globe. Our aim has always been to offer products and services which are relevant to our Members’ operations, and which meet the exacting demands of our ever-expanding Membership. Every decision of the Club’s Board and management upholds the Club’s Core Values, Mission and underpinning Vision of – Ensuring Peace of Mind.

 The Club remains committed to our strategic Corporate Responsibility road map, which we believe we are proceeding down at the appropriate direction and speed to ensure it’s based on substance and action. This report provides an update on what we have learnt and details the process we have been through over the last reporting period, whilst also acknowledging that, of course, we still have opportunities for further development in this ever-changing area.

 The full report is available to view via the button above.

For more information on the report and the Club's Corporate Responsibility journey so far, please view the new dedicated Corporate Responsibility website page.