Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


29 Feb 2024

The Club is required by the Financial Conduct Authority (FCA) regulations to maintain a register of all insured vessels from 20 February 2011 onward. The register is to support an injured or ill employee or former employee (or their representatives) to trace the employer’s workplace insurer.