Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


22 Jan 2018

This infographic has been produced to highlight key components of positive mental health, summarised as BACES (which stands for Body, Achieve, Connect, Enjoy and Step Back).

This resource provides seafarers with clear and concise measures for maintaining a positive mental state and can be displayed on board to allow easy reference for crew.