Claims Emergency

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+44 203 829 5858

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+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


22 Jan 2013

Iron ore from Buchanan, Liberia

Category: Cargo: Liquid Issue date: 23/01/2013 Area: Africa

We would like to inform Members regarding the potential hazards of loading iron ore/iron ore fines from Buchanan, Liberia and the steps to be taken to ensure the safety of the crew, vessel and cargo.

The export of iron ore/iron ore fines from Buchanan, Liberia has increased during the past year due to the re-opening of the inland mine and export facility following years of civil war. The mine and loading facilities are operated by the same entity who are also usually the shipper and consignee. The export cargo is transported from the mine to the loading facility at the port of Buchanan in uncovered rail wagons and is therefore exposed to the weather elements (rain). This cargo has been known to have a moisture content exceeding the Transportable Moisture Limit (TML), particularly during the rainy season. This in certain instances may lead to liquefaction.

In order to minimise any risk, Members are therefore advised:

  • To appoint a P&I surveyor prior to arrival in order to protect the Member’s interests and assist the master.
  • Not to commence loading operations until all certificates have been provided by the shipper.
  • To perform frequent can tests (with surveyor and shipper) prior to and during loading as set out in the IMSBC code
  • Imediately suspend loading operations if in any doubt over the cargo’s moisture content.
  • To request the shipper/local laboratory to conduct additional moisture content analysis as necessary and provide certified results.
  • To be extra attentive during the rainy season for ‘wet’ cargo.
  • To keep a record/log of all events.
  • To bring any abnormalities immediately to the attentionof the P&I surveyor and the loading terminal/shipper.

For guidance on the carriage of iron ore/iron ore fines and cargoes that are prone to liquefaction Members should refer to the International Maritime Solid Bulk Cargoes (IMSBC) Code and/or contact the Club.

Source of information: Eltvedt & O’Sullivan, Manager’s Agents for TCI Africa (P&I Correspondents)