Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


24 Dec 2019

The Loss Prevention mission is to prevent incidents that could result in a claim.

We achieve this through

  • Supporting Members and brokers with operational and technical matters
  • Offering bespoke loss prevention services
  • Providing 24/7 cover delivered by representatives located in the London and Singapore branches
  • Supervision of the mutually beneficial Condition Survey Programme
  • Ability to represent Members on a number of industry committees/ forums
  • Providing technical advice, training and seminars and
  • Producing relevant, topical publications and risk mitigation initiatives.

All Members are entitled to receive these value added benefits, at no extra cost, as it forms part of their P&I cover.

The team itself has a wealth of seafaring and shore side experience in the maritime sector, with knowledge of many on board operations from a variety of vessel types. This ensures that the information and advice provided is developed from acquired knowledge and tailored to address individual Members concerns.

For more information or if you require further assistance, please contact the Loss Prevention team.