Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


29 May 2020

For as long as there have been vessels at sea, piracy has posed a threat to shipowners and their crews. Piracy hotspots and piracy methods have changed over the years, with the advice available to shipowners and masters needing to evolve in order to keep pace.

Industry-leading organisations, including the International Group of P&I Clubs, have pooled together to develop the Best Management Practice (BMP) guides, which are used extensively throughout the industry and feature advice on: conducting risk assessments, implementing ship protection measures, and reporting piracy incidents. The latest version of the BMP guidance can be found here.

The IMB Piracy Reporting Centre page is also a useful source for Members, and provides masters and their crews a live piracy map and report as well providing the contact details for:

24-hour Maritime Security Hotline

In addition, the Club has produced a number of guidance and advisories on this matter, an these are listed below:

Club Piracy Content:

Industry links:

For more information or if you require further assistance, please contact the Loss Prevention team