Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


12 Sept 2014

Category: Safety
Issue date: 11/01/2013
Area: Worldwide

We would like to make our Members aware of the notice issued by the National Institute for Occupational Safety and Health (NIOSH) concerning fishing vessel operations and the recommendations for ensuring safety of life at sea.

Vessel Disasters

Take a marine safety class at least once every five years – Safety training for fishermen is available, affordable, and saves lives. All fishermen should learn and know how to use basic lifesaving equipment like immersion suits, life rafts, EPIRBs and fire extinguishers.

Perform monthly drills: Abandon ship, Flooding, Fire – Safety training equips fishermen with survival skills and knowledge. Monthly drills give fishermen an opportunity to practice and re-enforce those skills.

Test immersion suit for leaks – When watertight, immersion suits provide thermal protection and flotation in cold water. If an immersion suit has leaks, it will provide less protection from cold water. Instructions for inflation testing immersion suits are available at

Heed weather forecasts and avoid fishing in severe sea conditions – Make the decision to stay in port when the seas are too rough for your vessel to operate in. Keep track of forecasts and seek shelter before the storm arrives or intensifies beyond the safe operating limits of your vessel.

Maintain watertight integrity – Inspect and maintain the hull of your vessel and all through-hull fittings. When seas are rough, ensure that watertight doors and hatches are sealed. Inspect and test high water alarms regularly.

Falls Overboard

Wear a Personal Flotation Device (PFD) on deck – Falls overboard occur without warning or time to prepare. A PFD stowed away on board will not help float a fisherman who has fallen overboard. Wearing a PFD on deck is the single most important thing a fisherman can do to increase survivability following a fall overboard. There are many new styles of PFDs which have been evaluated by fishermen in real working conditions and are comfortable to work in on deck. Results of the NIOSH PFD study are available at

Utilise a man overboard alarm system – Man overboard alarms are devices which alert others instantly to a fall overboard emergency, even if the fall was not witnessed. Systems vary in features and cost, but even the most inexpensive and basic system can save lives by immediately sounding an alarm if a fisherman falls overboard. Some of these systems can also benefit fishermen who work alone on small vessels by shutting down the engine if the sole operator falls overboard. This gives the fisherman, especially one prepared by wearing a PFD, a chance to get back to the vessel and re-board it.

Conduct monthly man-overboard drills – if you fall overboard, would you want it to be the first time your crewmates tried to recover a man overboard? Practicing man-overboard recovery procedures is essential for a crew to perform well in an actual emergency.

On-board Injuries

Install emergency stop (e-stop) devices on deck machinery – Deck machinery, especially deck winches, are particularly hazardous and result in many fatal and non-fatal injuries.

Emergency-stop buttons have been developed specifically for deck machinery on fishing vessels and can be adapted and retrofitted onto any winch or other machinery. More information about e-stops for fishing vessels can be found at

Source information

National Institute for Occupational Safety and Health (NIOSH)