Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


13 Oct 2022

This risk assessment form for tug and barge towing operations is for guidance purposes only and does not replace any company procedures or applicable statutory regulations.

Areas covered in the risk assessment include:

  • Collision
  • Allision
  • Grounding
  • Capsizing
  • Loss of cargo/ cargo shift
  • Loss of cargo due to piracy/pilferage
  • Loss of tow
  • Personal injury
  • Environmental pollution