Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


13 Sept 2018

The Club frequently experiences claims which have an element of the human factor attributed to causation.

Whilst it is difficult to apportion how much fatigue may have contributed in each case, the Club supports initiatives to raise awareness around the topic to assist with preventing incidents. In addition to the Club’s summary of the MARTHA study, the Club is proud to sponsor the National Workboat Association’s (NWA) Campaign that was initiated to tackle reports of fatigue experienced by offshore energy support vessel (OESV) crew.