The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.
Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.
During office hours the emergency number will redirect to the relevant corresponding office switchboard.
| London Branch +44 203 829 5858 |
Singapore Branch +65 8683 3190 |
Alternatively, Members can request assistance from our network of Correspondents located around the world.
Our Loss Prevention service supports Members and their brokers in operational and technical matters, assisting Members in minimising their exposure to claims.
Many Members have requirements specific to their vessels and operations and therefore the service is able to create bespoke loss prevention initiatives to assist them. Initiatives include presentations, seminars, training and on board assessments.
If you would like further information about the Loss Prevention service, please contact:
Office tel No: +44 207 488 0911
DDI: +44 207 423 7123
Mobile No: +44 7771 665655
Office tel No: +65 6593 0420
DDI: +65 6593 0447
Mobile No: +65 8500 9531
Office tel No: +44 207 488 0911
DDI: +44 20 7423 7105
Mobile No: +44 7392081278
In 2019 the Club formed a new partnership with The Mission to Seafarers. The Mission is an international charity that aims to improve the welfare of seafarers by offering support for a range of issues they can experience while at sea, including money worries, mental health issues and loneliness, as well as piracy, shipwreck and abandonment. They operate in over 200 ports caring for seafarers of all ranks, nationalities and beliefs. Through their global network of Chaplains, Staff and Volunteers they offer practical, emotional and spiritual support to seafarers through ship-visits, their Seafarers Centres and a range of welfare and emergency support services.
The Club was named 2019 Gold Sponsor for the Mission’s ongoing Seafarers Happiness Index, bringing greater scale to the programme and allowing the Mission to reach more seafarers across the globe. The addition of the Club’s extensive networks and resources has enabled the Mission to create a truly global image of life at sea, which represents seafarers from across all nationalities, jobs and vessel types.
The Club also publishes advice to all of our Members and brokers on a regular basis, highlighting a wide range of risks that they may be exposed to and advising how to avoid such a loss.
This risk assessment form for bunker operations is for guidance purposes only and does not replace any company procedures or applicable statutory regulations.
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