Loss Prevention

Our Loss Prevention service supports Members and brokers with operational and technical matters, assisting Members in minimising their exposure to claims.

Many Members have requirements specific to their vessels and operations and therefore the service is able to create bespoke loss prevention initiatives to assist them. Initiatives include presentations, seminars, training and on board assessments. Learn more about our value added services and the Loss Prevention team here.

Contact us

If you would like further information about the Loss Prevention service or to provide feedback about the Loss Prevention advice and guidance, please contact lossprevention@shipowners.co.uk

The Club’s partnership with The International Seafarers Welfare and Assistance Network (ISWAN)

In 2016 the Club formed a partnership with The Seafarers Welfare and Assistance Network (ISWAN) to raise awareness of the importance of physical health and mental wellbeing. It is on the back of this strong partnership that we have joined forces to launch a new app, ISWAN for Seafarers. Many seafarers often experience issues with Internet connectivity at sea and expensive data packs can present a challenge for those on board. In addition, seafarers might not always know where to seek help or support if they are struggling or have a problem. ISWAN for Seafarers is a native app meaning it does not require an internet connection after the initial download (which has been minimised as much as possible to save on storage space). The app does not use data when open and seafarers can access support and resources at any time while at sea or ashore.

ISWAN for Seafarers provides seafarers with instant access to ISWAN’s free, confidential, international helplines SeafarerHelp (for all seafarers and their families) and Yacht Crew Help (for professional yacht crew) via different channels including telephone (with a call-back option), e-mail, Live Chat and WhatsApp. Both helplines are available 24 hours a day, 365 days a year, and ISWAN’s helpline officers speak several different languages including Filipino, Hindi and Russian. Whether a seafarer has a problem on board, a request for general information or simply needs to talk to someone after a tough day, they can do so at the touch of a button via the app.

The new app also provides a wealth of useful information and resources specifically for seafarers, including ISWAN’s Good Mental Health Guides and other self-help health materials, access to ISWAN’s Seafarer Centre Directory, and guidance on topics such as contract issues, abandonment, and bullying and harassment. Seafarers can also learn more about ISWAN’s Regional Programme which provides humanitarian support to seafarers and their families in South and Southeast Asia and West and Central Africa and connect with the regional teams via social media.

The app also features a blog containing recent articles from ISWAN’s website on seafarers’ welfare-related news and topics. Seafarers can catch up on the latest articles by refreshing the blog when they have an internet connection.

ISWAN for Seafarers is available to downloaded for free to mobile phones from Google Play (for Android devices) and the App Store (for iOS devices). Seafarers can find out more information about the app and share their feedback with ISWAN at www.seafarerswelfare.org/our-work/iswan-for-seafarers-app.

Loss Prevention publications

The Club also publishes advice to all of our Members and brokers on a regular basis, highlighting a wide range of risks that they may be exposed to and advising how to avoid such a loss.

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