Claims emergency

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The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

London Branch
+44 203 829 5858

Singapore Branch
+65 8683 3190

Alternatively, Members can request assistance from our network of Correspondents located around the world.

The Shipowners’ Club > London office > Americas Syndicate > Americas Syndicate – Underwriting > Susana Ruiz

Susana Ruiz

Underwriter

Office Tel No: +44 207 488 0911
DDI: +44 207 423 3413
Mobile No: + 44 7917 096346

Susana is a Colombian qualified lawyer with a Masters in International Trade, Transport and Maritime Law form the London Metropolitan University. Susana has been working for the Club since 2014. She is fluent in both English and Spanish and has working knowledge of Portuguese.

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