Claims Consultant - Greece

We have a fantastic opportunity for an ambitious and hardworking Claims Consultant to join us on a permanent basis in our fast paced Greek office.   The successful candidate will be an enthusiastic and quick learner who will have a desire to develop a career in a supportive and successful P&I Club. This role combines technical/legal knowledge with commercial considerations, so great for someone who enjoys a balance of academic application and business appreciation.   The candidate will ideally have experience of working with or within a P&I Club on a variety of claims, including claims in respect of personal injury, illness and death of crew, passengers and other third parties.

We also have a hybrid working model (minimum 2 days in the office).

We recognise the business benefits of having a diverse and inclusive community.  We all have something unique to bring to the table and by embracing those differences we seek to build and maintain an environment which attracts and values diversity and where everyone can develop their talents and be themselves. For us, diversity and inclusion goes above and beyond focusing on protected characteristics – we want all our colleagues to bring 100% of themselves to work. With a happy and engaged workforce we all strive to work together to be the best that we can be for the mutual benefit of ourselves and our Members.

Overall responsibility of the Role:

To provide sensitive, responsive, imaginative and cost-effective claims consulting and general support to members and brokers with claims issues.

Role Responsibilities:

• To manage proper consulting on own claim files, including file husbandry in accordance with current claims procedures manual.
• To maintain accurate estimates on each file in accordance with the Club’s estimating philosophy and to investigate the cause of each claim.
• To prepare reports including; agenda notes, notification to reinsurers, club circulars etc.
• To report in writing notification of high potential, large claims to SPL directors, Department Managers and the relevant underwriter.
• To report to, and assist Loss Prevention Department, the Syndicate Manager - Claims and the relevant underwriter where a claims trend or problem vessel is detected.
• To share knowledge, information and experience across the claims team and department as a whole, including assisting the Knowledge Manager in gathering information for My Claims.
• To develop the skills and knowledge required for the effective performance of the role by participating in and actively contributing to training and development activities.
• To work with underwriters to identify, attract, develop and retain business for the mutual benefit of the club.
• To assist the Regional Claims Manager and Syndicate Claims Manager with or take the lead with ad hoc club projects.
• Where appropriate, handle Legal Costs Cover (LCC) claims allocated by the LCC Manager or Head of Claims and assist the LCC Manager with general legal queries and tasks in relation to Legal Costs Cover, as may be required to be completed by the team from time to time.

Experience Required:

• Degree (or other equivalent qualification) ideally in law.
• Claims consulting experience from a Marine/shipping related industry (P&I Club experience preferable) including exposure to People Claims such as personal injury/illness and death of crew, passengers and other third parties.
• Excellent communication skills both face-to-face and when remote (video).

Candidates must be eligible to work in Greece

Due to the large numbers of responses we receive, it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 3 weeks please assume you have been unsuccessful on this occasion.

No Recruitment Agencies please.

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