Credit Controller - Singapore

We are now seeking an experienced Credit Controller to join us on a permanent basis.   The successful candidate will be enthusiastic and a quick learner with a desire to develop in a friendly and supportive Insurance company.  This is an excellent opportunity to build on your existing experience while working closely with an established and collaborative team. You’ll be one of two team members in Singapore, working closely with five colleagues in our London office. If you enjoy engaging with both internal and external stakeholders and take pride in building strong, long-term relationships, you’ll thrive in this role.

We also have a hybrid working model (minimum 2 days in the office).

We recognise the business benefits of having a diverse and inclusive community.  We all have something unique to bring to the table and by embracing those differences we seek to build and maintain an environment which attracts and values diversity and where everyone can develop their talents and be themselves. For us, diversity and inclusion goes above and beyond focusing on protected characteristics – we want all our colleagues to bring 100% of themselves to work. With a happy and engaged workforce we all strive to work together to be the best that we can be for the mutual benefit of ourselves and our Members.

Overall responsibility of the Role:

To deliver timely, accurate and professional support to external and internal stakeholders in the collection of premiums, the allocation of cash and the production of reports and broker statements.

Role Responsibilities:

• Take proactive ownership of premium collection, ensuring adherence to company credit control procedures and promptly escalating any concerns.
• To promptly and accurately allocate premium receipts on a daily basis on the Sun accounting system as well as making payments to brokers.
• Lead the investigation and resolution of unreconciled cash items, engaging underwriters and brokers with initiative and clarity to expedite outcomes.
• To accurately maintain and keep records up to date in CRM, Collect and Sun accounting systems.
• To provide general assistance within the Finance Department as and when required.
• Take initiative in managing Credit Control correspondence and stakeholder queries, ensuring timely, accurate and customer-focused resolutions.

Experience/Skills Required:

• Minimum of 2 years’ experience in Credit Control, preferably within the insurance or Finance industries.
• Takes initiative and works independently, with strong problem-solving and analytical skills
• Communicates clearly and confidently with stakeholders, both verbally and in writing, including when resolving queries or negotiating outcomes.
• Builds effective working relationships and contributes positively to team success and continuous improvement.
• Adapts well to shifting priorities and performs under pressure, managing multiple deadlines calmly and efficiently.
• Comfortable working in a multinational environment and proficient in Microsoft Excel (intermediate) and Word for reporting and correspondence.

Candidates must be eligible to work in Singapore

Due to the large numbers of responses we receive, it is not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 3 weeks please assume you have been unsuccessful on this occasion.

No Recruitment Agencies please.