Senior Claims Executive - Europe & Africa (Fixed Term Contract)

We’re seeking an experienced and enthusiastic Senior Claims Executive with a strong background in P&I claims to join our Europe & Africa Claims Team on a fixed-term contract, starting mid-October 2025 and running through to December 2026.

This is a fantastic opportunity to become part of a knowledgeable, collaborative, and well-respected team, handling a diverse portfolio of interesting and complex P&I claims. You'll apply and develop your expertise in a supportive environment where your contribution is valued.

In this role, you’ll have the opportunity to:

• Work closely with both internal and external stakeholders
• Provide guidance and mentorship to junior colleagues
• Manage a wide range of challenging and high-profile claims
• Occasionally travel to meet with members and brokers

If you’re a confident communicator, a proactive problem solver, and passionate about delivering high quality claims service, we’d love to hear from you.

We also have a hybrid working model (minimum 2 days in the office).

We recognise the business benefits of having a diverse and inclusive community.  We all have something unique to bring to the table and by embracing those differences we seek to build and maintain an environment which attracts and values diversity and where everyone can develop their talents and be themselves. For us, diversity and inclusion goes above and beyond focusing on protected characteristics – we want all our colleagues to bring 100% of themselves to work. With a happy and engaged workforce we all strive to work together to be the best that we can be for the mutual benefit of ourselves and our Members.

Overall responsibility of the role:

To provide sensitive, responsive, imaginative and cost-effective claims handling and general support to members and brokers with claims issues.

Role responsibilities:

• To confidently manage proper handling of high profile, complex and high value claim files, including file husbandry in accordance with current claims procedures manual whilst maintaining accurate estimates on each file.
• To prepare reports including; agenda notes, notification to reinsurers, club circulars etc.
• To report in writing notification of high potential, large claims (exceeding US$200,000) to SPL  Directors, Department Managers and the relevant Underwriters.
• To report to, and assist Loss Prevention department, the Syndicate Manager - Claims and the relevant Underwriters where claims trends or problem vessels are detected.
• To assist in developing the skills and knowledge required for the effective performance of Claims Executives and Assistant Claims Executives, identifying training needs and making recommendations to the Syndicate Manager – Claims.
• To identify, design and lead regular training sessions/development activities on topics that are current and in line with business needs.
• To share knowledge, information and experience across the claims team, including assisting with knowledge gathering and identifying improvements for My Claims.
• To assist Syndicate Manager – Claims and Deputy Manager with compiling the Syndicate travel budget by working with Underwriters to identify key accounts that require claims travel.
• To work with Underwriters to attract, develop and retain business for the mutual benefit of the Club.
• To assist the Syndicate Manager – Claims and Deputy Manager with or take the lead with adhoc club projects.
• To handle Legal Costs Cover (LCC) claims allocated by the LCC Manager or Head of Claims and assist the LCC Manager with general legal queries and tasks in relation to Legal Costs Cover, as may be required to be completed by the team from time to time.

Skills/Experience required:

• Considerable experience in handling P&I Claims including specialist operations and contractual claims, in line with handling authority and without supervision
• Qualified Solicitor (Desirable)
• European languages (Desirable)
• Detailed understanding of the foundations of shipping law
• Detailed understanding the application of shipping law
• Competent in writing coherent and comprehensive agenda notes on own claims and reports to reinsurers
• Competent in leading meetings with Members and/or brokers and able to contribute effectively in a professional manner
• The ability to:
• • Where necessary, appropriately appoint correspondents/lawyers/experts
  • Identify and evaluate evidence
  • Analyse liability and quantum
  • Litigate, arbitrate, mediate or settle by negotiation

Candidates must be eligible to work in the UK

Due to the large numbers of responses we receive, it s not possible to respond to every application. Therefore only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 3 weeks please assume you have been unsuccessful on this occasion.

No recruitment agencies please.