Claims emergency

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The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

London Branch
+44 203 829 5858

Singapore Branch
+65 8683 3190

Alternatively, Members can request assistance from our network of Correspondents located around the world.

The Shipowners’ Club > London office > London Loss Prevention > Louise Hall

Louise Hall

Director - Loss Prevention/Corporate Responsibility

Office Tel No: +44 207 488 0911
DDI: +44 207 423 7123
Mobile No: +44 7771 665655

Louise joined the Loss Prevention team in 2006 bringing with her a valuable marine background, having served at sea with a global container shipping line and by working as Cargo Planner, Operations Superintendent and Ship Manager. In January 2017 Louise was appointed as a Director of the management board, taking on the wider remit of overseeing Marketing and Corporate Responsibility in addition to Loss Prevention. Louise has an MSc in Marine Surveying and has undertaken Cambridge University’s Sustainability in Business Course.

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