Claims emergency

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The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

London Branch
+44 203 829 5858

Singapore Branch
+65 8683 3190

Alternatively, Members can request assistance from our network of Correspondents located around the world.

The Shipowners’ Club > Corporate Responsibility

Corporate Responsibility

Corporate Responsibility Report 2022

Code of Conduct

Every policy or strategic initiative instituted by the Board and implemented by management is done in the best interest of the Club’s Members.

A key part of the Club’s profile is the unique and specialist nature of its Members’ operations undertaken in every corner of the globe. Our aim has always been to offer products and services which are relevant to our Members’ operations, and which meet the exacting demands of our ever-expanding Membership. Every decision of the Club’s Board and management upholds the Club’s Core Values, Mission and underpinning Vision of – Ensuring Peace of Mind.

We truly strive to achieve a Corporate Responsibility (CR) strategy that will add value to our organisation’s activities by ensuring that our operations not only avoid having a negative effect but in fact benefit the environment, society and the economy. We have been working closely with our stakeholders to create a positive impact by establishing and maintaining a proactive approach that will further our interests and those of the wider society, whilst always being guided by the fundamental principle of keeping the unique operations of our Members at the front and centre in all that we do.

The Club’s CR journey has only just begun and as we look to its development, we will continue to be transparent, engage with our stakeholders, and seek opportunities to create value for the benefit of all as we embrace a more sustainable future.

Environmental, Social and Governance

The Club is proud to present its first Corporate Responsibility (CR) Report which is available to view/download here.

The Report details the Club’s journey so far and highlights the progress that has been made to establish and ensure the foundations of an Environmental, Social and Governance (ESG) framework are integrated into our CR strategy, business processes and governance framework to assist in sustaining the business into the future.

You can read more about our ESG framework and the initiatives we have introduced via the links below: