Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


31 Mar 2016

Our latest Loss Prevention infographic answers all your questions on the Ballast Water Management Convention, including what it is, when it enters into force and which vessels it applies to.

To view the infographic in more detail please click the 'view pdf' button above, or to download the infographic click the 'download pdf' button.