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 Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.

Correspondents

Emergency Contact

29 Jun 2026
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The EU-MRV Regulation entered into force in 2015, with monitoring obligations beginning on 1 January 2018, applying to shipowners and operators, aiming to reduce vessel emissions through monitoring, reporting, and verification. The Regulation was amended in 2023 to align with the EU's strengthened climate goals, extending monitoring, reporting and verification to methane and nitrous oxide from 2024, and from 2025 to offshore vessels and general cargo ships 400 GT and above. This robust system is a prerequisite for the recent inclusion of maritime transport in the EU Emission Trading System.

The Club has produced an infographic with key information and guidance to assist Members in understanding the legislation.

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