Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


22 Jan 2021

Understanding and evaluating the risks inherent in offshore vessel operations is a specialist business requiring a thorough knowledge of a complex industry.

As a market leading insurer in the offshore supply and support vessel sector, the Shipowners’ Club has both the technical and legal expertise which allow us to offer advice and support to our Members.

We insure over 3,700 offshore vessels and more than a quarter of our premium income derives from this sector alone. When you insure with us you become a Member of a Club dedicated to keeping things simple. Although the business you operate in is complicated, your insurance does not have to be.

This brochure explains how we anticipate and cater for your requirements by taking unamended Club Rules insurance as the starting point and adding vital additional covers through two Specialist Offshore Packages. They have been written in clear, easy to understand language and they are accompanied by a helpful Know your cover guide so that you are never in doubt as to the insurance you have or the approach we will take to claims.