Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


12 Apr 2016

Zika virus is a mosquito-borne virus spread to people primarily by Aedes mosquitoes. The most commonly known symptoms of Zika virus are headache, fever, rash, joint pain, and inflammation on the underside of the eyelid. However there are further symptoms being reported such as neurological disorders which could lead to paralysis and death. The virus is known to circulate in Africa, the Americas, Asia and the Pacific.

We advise all Members who have vessels trading in these regions to keep up-to-date with the advice published by the World Health Organisation (WHO) and the Centers for Disease Control and Prevention. Both organisations are expert in this field and guide the Club.

In addition, we recommend that Members keep in contact with our Correspondents in the area for the most up-to-date information regarding outbreaks, including any new restrictions or procedures that may be imposed in the local vicinity.

Members should be aware that in addition to the precautions required in known Zika virus areas, further restrictions and health checks may be imposed by port authorities of countries Members subsequently visited.

The WHO has issued a Frequently Asked Questions document to assist with enquiries such as: How is the disease transmitted? What precautions can be taken?

We invite any Member with further concerns to contact the Club by email: