Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


5 Mar 2010

Carriage of direct reduced iron (DRI) by sea – changes to the imo code of safe practice for solid bulk cargo

Members will be aware of the general concerns that exist with regard to the carriage of Direct Reduced Iron (DRI) by sea. These concerns have increased significantly since the loss of life arising from the incidents involving carriage of DRI on board the ‘Ythan’ (2004) and the deliberate sinking by the French Authorities of the ‘Adamandas’ (2003) with her cargo and bunkers on board.