Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


15 Dec 2015

For every claim incident notified to the Club that requires investigation, a Claims Causation Report Form must be completed by an appointed Correspondent or attending surveyor.  

They cover the principal types of claims that can occur. The submission of a completed form to the Club will allow for thorough investigation into the cause of the incident. Please note that a Claims Causation Report Form does not replace a full survey report, which is still required. Also, a completed Claims Causation Report form is to be considered private and confidential in contemplation of litigation.

Injury claims causation form.

To access the other five causation forms please click here.