Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


13 Oct 2017

The Cargo Incident Notification System (CINS) and the International Group of P&I Clubs (IG) have published new guidelines for the carriage of charcoal and carbon.

The guidelines were prepared by a Work Group comprising CINS Members, including Shipping Lines and the IG. They are available to download by clicking the download PDF button above or via the CINS and International Group of P&I Clubs websites.