Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


21 Nov 2016

Toothache may range from a distressing inconvenience to intense, miserable pain that is difficult to treat with only the medication and instruments in a ship's medical chest. Toothache may also adversely affect a seafarer's performance, reducing their concentration and leading to potential risk.

This guidance is offered to our Members as part of the Club’s partnership with ISWAN to support their Seafarers Health Information Project (SHIP), an initiative that promotes and distributes health information materials to shipping companies, seafarers’ centres, and direct to seafarers. It provides useful guidance on how to maintain good oral hygiene, and how to implement a dental care campaign on board.