Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


3 Jul 2020

To protect Information Technology (IT) and Operational Technology (OT) systems from malicious cyber attacks, the IMO recommends that vessels introduce cyber security plans no later than the first annual renewal of the company ISM Document of Compliance after 1 January 2021.

Cyber attacks can occur on vessels of any size, therefore to assist in mitigating this risk the Club recommends that all vessels should implement a cyber security plan appropriate for its specific operation and equipment.

This interactive infographic summarises the key considerations owners and operators should make when building a cyber security plan based on the recommended "Five Functions".

Hover over the highlighted images and click to reveal information and advice.