Claims Emergency

London Branch

+44 203 829 5858

Singapore Branch

+65 8683 3190

The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.

Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.

During office hours the emergency number will redirect to the relevant corresponding office switchboard.

Alternatively, Members can request assistance from our network of correspondents located around the world.


18 Oct 2018

Psychological Wellbeing at Sea is part of ISWAN’s series of Good Mental Health Guides for Seafarers.

It aims to explain what positive mental health and psychological wellbeing are, and help you to recognise the risks to wellbeing that you may face as a seafarer. In this guide we have drawn together some of the best evidence available to give you some practical ideas about how to maximise your psychological wellbeing.