+44 203 829 5858
+65 8683 3190
The claims response service is available 24 hours a day, 7 days a week and provides immediate global assistance to all of our Members.
Calling the emergency contact number provides a quick and effective way to speak directly to a duty Shipowners’ claims handler in the event of an incident or casualty involving an entered vessel.
During office hours the emergency number will redirect to the relevant corresponding office switchboard.
Alternatively, Members can request assistance from our network of correspondents located around the world.
Vessel Response Plans (VRPs) - conformity with international group guidelines
Members have previously been advised of the terms of contract which are required under United States Federal regulations on Vessel Response Plans (‘VRPs’) and of the contractors whose contracts conform with the International Group (IG) Guidelines on VRPs.